Frequently Asked Questions

What is Gradwate?

Gradwate is a self-service training management platform for organisations. It supports course creation, learner enrolment, training delivery, assessments, progress monitoring and verifiable certificates.

Who can use Gradwate?

Businesses, HR teams, training providers, NGOs and other organisations managing structured learning programmes

Do learners need to install a separate Gradwate app?

No. The WhatsApp and browser-based experiences do not require a separate Gradwate mobile application.

Can training take place directly in WhatsApp?

Yes. Eligible subscription plans support delivery of supported training content directly into learners' WhatsApp conversations.

How does WhatsApp-connected web training work?

Learners receive personalised links through WhatsApp and open their lessons in a browser.

Can organisations create their own courses?

Yes. Organisations can create programmes, upload supported materials and manage enrolments through their workspace.

Does Gradwate support examinations?

Gradwate supports online assessments and browser-based proctored examination experiences.

Can we monitor learner progress?

Yes. Organisations can review supported participation, assessment and progress information.

Are certificates verifiable?

Yes. Supported certificates include verification mechanisms such as QR codes and public verification links.

Can our organisation operate Gradwate independently?

Yes. Gradwate is designed for self-service training management.

How do we get started?

Create an organisation workspace, select the appropriate subscription and begin setting up your training programme.